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Atoll sends a Google Chat direct message when someone mentions you, assigns you a task, or replies directly to your comment. Each notification includes a link back to the task.

Install Atoll for Google Chat

Add Atoll to Google Chat, then connect it to your Atoll workspace.

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Before you start

You need:
  • An Atoll account with access to at least one workspace.
  • A Google Workspace account with Google Chat enabled.
  • Permission to install apps from the Google Workspace Marketplace. If installation is blocked, ask your Google Workspace administrator to allow or install Atoll.

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Connect Google Chat

1

Install Atoll

Open the Atoll Marketplace listing and install the app. If Atoll is already installed, open your direct message with Atoll in Google Chat.
2

Start the connection

Send connect in your direct message with Atoll. You can also send help at any time for setup instructions.
3

Choose your Atoll workspace

If prompted, open the connection link, sign in to Atoll, choose the workspace you want to connect, and select Connect and return to Chat.If your Google email matches one Atoll membership, Atoll may connect you automatically.
4

Confirm notifications are on

In Atoll, open Settings > Notifications and confirm Google Chat notifications is on. It is enabled by default.
5

Send a test message

In Settings > Connected Apps, select Send test in the Google Chat connection panel. The message should arrive in your direct message with Atoll.

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Manage your connection

Open Settings > Connected Apps to:
  • Send a test message.
  • See which Google Chat identity is connected.
  • Disconnect Google Chat from the current workspace.
  • Use the manual setup message if automatic setup is unavailable.
Open Settings > Notifications to turn Google Chat notifications on or off. Send connect again in Google Chat if you need to reconnect or add another Atoll workspace.

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How notifications work

Google Chat delivers notifications when:
  • Someone mentions you in a task comment.
  • A task is assigned to you.
  • Someone replies directly to your comment.
Mention notifications include a safely formatted plain-text preview of the comment, limited to 500 characters. Rich-text markup is removed and Google Chat card formatting characters are escaped. Ordinary comments and task status changes are not sent to Google Chat. Google Chat is separate from your in-app Atoll notifications, so turning off one channel does not clear or turn off the other.

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Troubleshooting

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You cannot install Atoll

Your Google Workspace administrator may restrict Marketplace apps. Ask them to allow or install Atoll for Google Chat.

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The connection does not complete

Return to your direct message with Atoll and send connect again. If prompted, sign in with the Atoll account that belongs to the workspace you want to connect. If automatic setup is unavailable, open Settings > Connected Apps, expand Having trouble? Connect manually, and follow the instructions there.

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Task notifications do not arrive

Check that:
  • Google Chat notifications is on in your Atoll notification preferences.
  • The connected Google Chat identity is the account you are currently using.
  • The Atoll app is still installed in Google Chat.
Then select Send test to check the connection.